FREQUENTLY ASKED QUESTIONS


 

Please browse though the below FAQs, if you still can’t find the answer you’re looking for please submit your question through our Submission Form or send a mail to info@audioshelf.co.za

 

What is Audioshelf all about?

Audioshelf was created so that independent authors would have the opportunity to take advantage of the massively increasing demand for audiobooks. We cost effectively produce, distribute, market and even sell Audiobooks for authors. We just love anything audio related!

How long does the audiobook production process take?

We aim to deliver 10 000 words of finished audio every 2 weeks. However, this depends on the availability of the voice artist chosen.

As a general rule of thumb every 1 hour of completed narration, will require voice over recordings of between 1hr 30mins to 2 hours or even longer for complex characterisation and medical publications.

I would like to narrate my own audiobook, can I do this with you?

If we're honest, we think narrating an Audiobook is best left up to the professionals. Being a voice artist is acting, and we only work with the best! A great writer does not mean a great voice artist unfortunately. However, if you believe your Audiobook listeners would love to hear the words in your own voice, we can certainly make it happen.

I have recorded my audiobook elsewhere, can you sell it for me?

Yes we can, you just pay the once-off distribution fee. There are some audio specifications that will need to be adhered to. If you need us to edit or process your audio in order for it to be accepted by retailers, please send us a sample and we'll quote you on this service.

  • Opening and closing credits audio files. Two separate files are required to begin and end your audiobook. Opening Credits: [title of audiobook] Written by [name of author] Narrated by [name of narrator] Closing Credits: This has been [title of audiobook] Written by [name of author] Narrated by [name of narrator] Copyright [year and name of copyright holder] Production copyright [year it was recorded] by [company name]
  • All recordings must be human-voice -- no computer-read books accepted.
  • File type accepted: MP3 (192 kbps or higher)
  • Files must be CBR (constant bit rate) as Audible does not accept VBR (variable bit rate) files.
  • Submitted audiobooks may not contain both mono and stereo files. Stereo files must not be joint-stereo. Mono files are strongly recommended.
  • Each audiobook should be encapsulated in its own folder or directory. The directory should match the full title of the audio.
  • Each file must be comprised of a single chapter, episode, or story. Note that each file will typically become a “track” that a customer may use for navigation.
  • If the audio has no chapters, please split the audio into segments that are no longer than 2 hours each, but no shorter than 30 minutes each (when possible).
  • The files should be consolidated into individual Chapters.
  • Each file should be preceded with a three digit number that denotes the order in which the files should appear. The file names should appear as: 001_title.mp3, 002_title.mp3, 003_title.mp3.
  • Submitted audiobooks may not contain both mono and stereo files. Stereo files must not be joint-stereo. Mono files are strongly recommended.
  • Many MP3 encoders and decoders add or remove a few milliseconds of silence to the beginning and end of audio files. Please do not split audio files mid-word. When providing mp3 files, it is best that files are split during silent portions of the audio in order to avoid hearing gaps in playback.
  • Provide a sample file that is named, “title_sample.mp3.” The sample audio must not exceed 5 minutes in duration.
  • “Ripping” audio CDs is strongly discouraged as errors can often produce skipping and other audible glitches in the audio.
  • Be free of extraneous sounds (mouse clicks, mic pops, mouth noises, etc.)
  • Measure between -23dB and -18dB RMS and have -3dB peak values and a maximum -60dB noise floor
  • Each uploaded file must have between 0.5 and 1 second of room tone at the head, and between 1 and 5 seconds of room tone at the tail.
What format will my audiobook be in?

We will send you your audio files in a high quality 192kb Mp3 format, usually separated by the chapters of your book. If you would like any other format please let us know (for example .wav files for creating an audio CD).

Do you sell or produce physical CDs of your audiobooks?

No. At this point Audioshelf only produces and distributes digital audiobooks.

How much money can I earn? Can you give me a practical example?

Sure, let's do a little equation.

Let's say your audiobook retails for $15 on Audible, they would take $12 ($15 x 0,8), and you would receive 80% on that, being $2,40 ($3 x 0,8).

If you elect to sell the audiobook on our shop, there are no 3rd parties taking a chunk of the royalties, so you would receive 80% on whatever you wish to sell the audiobook for in Rands.

Will you actively market my audiobook?

No. Audioshelf only provides production services and the distribution channels for you to sell your audiobook.

What is DRM?

Some retailers enforce DRM (Digital Rights Management). DRM restricts customers from having access to the Mp3 audio files and instead let’s the customer stream the audiobook from the retailer’s application or app.

Where exactly will my audiobook be sold?

Our list of audiobook retailers is constantly expanding, so keep checking back to see where we can sell your audiobook. At this point in time, are current retailers include:
Audible, Amazon, iTunes, Audioshelf Shop and Audiobooks.com

How do I order an audiobook from the Audioshelf Online Shop?

Simply browse through our catalogue of audiobooks. After deciding on a audiobook category and the title you want, click the ‘’Add to Cart” button. Click “View Cart” to finalise your order. Once you’re happy with your order, click “Proceed to Checkout”. If you’re a new customer, you will have to create a new account, otherwise click the “Login” button if you’re a returning customer. Next, click the “Place Order” button. You will be directed to the PayFast payment gateway to make your payment.

How do I download my audiobook from the Audioshelf Shop?

As soon is payment is made through PayFast, a confirmation email will automatically be sent to the e-mail address of your account. Within this e-mail will be a download link where you can download your audiobook. You can also login to your account on the Online Shop and download your audiobook from there. The file will be a compressed .zip file. Use a program like WinRar for Windows, or “The Unarchiver” for Mac (both programs are free). The .zip file will contain the Mp3 audio files of your purchased audiobook.

What forms of payment do you accept?

Audioshelf uses the PayFast payment gateway, which can process credit card payments from all major banks, as well as instant EFT transfers and bitcoin.

I've made my purchase and checked out, but I haven't received my audiobook

Please send a message to orders@audioshelf.co.za and let us know. Alternatively, you can call us on 0822151155

What are Audiobooks?

As the name, would suggest, audiobooks are narated voice recordings of professional voice actors reading the text from a book, a journal or a publication, allowing you to listen to rather than read the text yourself.

Audiobooks can be an exact "unabridged", word-for-word reading of the complete text version of a book or a shortened and reduced (abridged) recording.

How do I find audiobooks by a certain author?

At the top of the page in the search box enter the narrator's name. If you know the exact name of the author you can use quotes around the author's name. The search results displayed will only be the titles by the exact name of the author.

How do I find audiobooks by a certain Narrator?

At the top of the page in the search box enter the narrator's name. Click on the first title that comes up. On the product page click on the Narrator Tab again.

What software do I need to have to be able to listen to the audiobooks?

Any audio playback software on your computer should be able to play the MP3 without problem. Standard MP3 files are also playable on many standalone audio systems such as car entertainment systems and sound systems if they have a USB input. Just plug in the USB stick and select the USB input on your device.

I'm an audiobook publisher, how do I get my audiobooks on your site?

Take a look at our Distribution page where you will find more information about how we work with publishers.

Can I listen to an audiobook in the car?

Absolutely, as a rule of thumb, if a device is capable of playing music, then it is most likely capable of playing audio books also.

Can I listen to my audiobooks on a portable listening device?

Yes. Audiobooks are compatible with a wide range of portable listening devices.

What is an unabridged audio book?

An unabridged audio book is one that was narrated word for word from the printed book, with nothing removed. It has the exact content as that of the printed book, albeit in audio format.

What is an abridged audio book?

An abridged audio book is one that is shortened and doesn’t contain the exact word for word narration as the printed book.